FAQs

☆ What is a HartEses Charmlet?

Each Custom HartEses Charmlet is handcrafted specifically for you by you. These bracelets go beyond mere accessories; they mirror who you are, lovingly assembled by hand with care in the US.

☆ How do I care for my pieces?

We suggest cleaning your HartEses jewelry with a soft cloth. We recommend storage in a dry environment to preserve the jewelry's polished appearance. Since these pieces are finely crafted and delicate, we advise taking them off before you dive into swimming pools, baths, or showers to keep them looking brand new.

☆ What are the return and exchange policies?

At HartEses, we strive to provide our customers with high-quality products that are crafted to their specifications. As such, we are unable to offer returns or exchanges. All sales are final.